Browse By

Job Opp: Online Community Manager (Youth Social Network)

Western Justice Center and ENCOMPASS are seeking a full-time employee to manage Haven, the first social network/online community dedicated to creating safe and inclusive schools.


  • Passion for the topic. Our online community members are high school students who are actively working to make their schools safer, more welcoming and inclusive. Members are involved in anti-bullying efforts, peer mediation groups, human relations clubs, GSAs – all types of groups that work to improve the school’s social climate. The Community Manager needs to be genuinely committed to this type of social change and eager to focus on it day after day.
  • Attitude. The Community Manager needs to like teenagers without wanting to be one. They need good judgment and healthy boundaries. They must enjoy interacting with dozens, perhaps hundreds of members a day and end every interaction on a positive note. They need to be able to respond quickly and professionally to issues in the community and to the need for specific resources. They need to love – genuinely love – providing resources and building healthy, helpful relationships among teens and among educators.
  • Skills. They need great project management skills, the ability to write, create and find content that the community loves and can use. They need the ability to understand digital technology and learn new tools and applications quickly, to keep up on the sites and apps that teens are using. They need excellent organizational skills and exceptional people skills.
  • Knowledge. The Community Manager needs both social science knowledge and technical knowledge. Knowing the key theories behind social-psychology, group processes and community development among youth is helpful. They should also know about adolescent development and the technology that teens use to connect with each other, how social platforms work, how to put together content calendars, manage a platform, oversee volunteers, use web analytics tools. Knowing how high schools function and what teachers and administrators need is a big plus.

Salary is determined by experience and qualifications, we offer a competitive benefits package and a great office environment inside a historic mansion.

How to apply

Send a cover letter describing your interest and qualifications, a resume that shows your experience to Please include a couple of links to websites that you would recommend for Haven. Or take a look at the public page of Haven and tell us what you think.