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E-Commerce Assistant Job

Small but rapidly growing Brooklyn based fashion jewelry e-commerce business is looking for an energetic, self-sufficient, eager individual to join the owner as a right hand and shop assistant.

If you are interested in e-commerce this a great opportunity to learn the business and flex your creative skills! We are looking for self-starters who are entrepreneurial minded and have a natural knack for customer service.  We are seeking someone with a background/ knowledge of e-commerce, graphic design, or web development!

 Responsibilities:

  • Email Support (Quick turnaround with a positive and professional attitude)

  • Resolving customer complaints (Late order, lost package, wrong item, not as described)

  • Order Support (Order cancellation, updates, exchanges, refund, returns)

  • Inventory Management ( Track all inventory items, place re-orders as needed)

  • Order Fulfillment ( pull, pack & Ship customer orders daily)

  • Social Media Management ( schedule post, create content calendar, develop graphics)

  • Email marketing campaign development

  • Website management / updating product listings)

 Required Skills/Program Knowledge:

  • 1-2 Years work experience

  • Apple Computer proficient & internet savvy

  • Responsible and punctual

  • Excellent oral and written communication skills

  • Knowledge of electronics (Apple Computers, Tablet, Camera, …)

  • Pays high attention to detail with ability to multi-task

  • Comfortable with technology in general; Can easily learn new programs/software

  • Interest in e-commerce

  • Solution oriented

  • Problem solving skills

  • High School Diploma required, Some college preferred. College Students are welcome to apply.

Not Required but a Plus:

  • Experience in customer service is a plus.

  • Knowledge of Photoshop, Illustrator and Basic HMTL

  • Familiarity with Etsy, Amazon Seller or Shopify

  • Familiarity with e-mail marketing platforms (MailChimp)

Must be able to work 20-25 hours a week from our Brooklyn office. Must be able to work on Mondays. I am flexible on the schedule but work hours need to be before 5pm and 3 days per week. Plus if you can at least work 1 full day a week.

 Pay: $12-$14 hour based upon experience

 Please send your resume attached in PDF or DOC format to info@lemonhoneyjewelry.com.

Please put “E-Commerce Assistant Job” in the email title.

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