|AR/VR technologies have the potential to grow and enable more valuable interactions between enterprises and their customers.
Current business applications of AR extend beyond creating new retail experiences designed to optimize in-store conversions and offer in-store experiences at home, and include significant cost savings opportunities through applications in post-purchase customer engagement. Accordingly, the global market for AR products are expected to grow by 80 percent to $165 billion by 2024.
The selected team will work with Spectrum to address the following challenge questions, develop a proof of concept, and make recommendations on what might be possible in the near term. How can we apply AR technologies to improve how Spectrum interacts with its customers and troubleshoots, for example, around the self-install kit for wireless routers and modems?
How can AR technology better visualize a customers’ internet connectivity?